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The Reflex Group

UK’s Largest Labelling & Packaging Solution Specialists

Founded in 2002, The Reflex Group is the UK’s largest label and packaging manufacturer, trusted by leading global brands in the food, beverage, pharmaceutical, health & beauty, and household product sectors. 

Our mission is to build on our history of product excellence and technology innovation to provide the highest quality and most cost effective packaging produced on our state-of-the-art machinery. We will continue to be the most sustainable packaging company both financially and environmentally.

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Latest Jobs

Rewind Operator

Boston

Inspection Finisher   Location: Boston Contract: Permanent Role: Full Time Shift Pattern: Rotating 2 week pattern of Monday to Friday 6.00 - 14.00 or 14.00 - 22.00    Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK having grown to over 900 employees operating globally. The company prides itself on quality, efficiency, ethics and low environmental impact whilst being innovative and dynamic. The company has opportunities for an Inspection Finisher working in our Reflex Label site in Boston.   Roles and Responsibilities As an Inspection Finishing Operator, your duties include ensuring that the rolls of paper are wound to specified lengths on the required core. Paper from the master roll, will be fed into a rewind machine that will measure off the lengths required for the finished roll. The finished reels will then be removed from the rewin machine and labelled with the relevant core and reel end information. Your job also includes maintenance and calibration of your equipment.   Tasks: *         Loading of specified master reels according to job bag and reel identification labels *         Printing of inner and outer core and any other customer required traceability label requirements *         Selection and fixing of correct mandrel according to customer specification *         Sourcing of correct core size according to customer specification *         Setting of blades to slit reels to the relevant width, ensuring health and safety procedures are followed *         Use of AVT inspection to ensure removal of any substandard quality print within the master reels *         Maintaining the quality of the slitting of the finished reels throughout the run *         Ensuring all reels are fully labelled according to both Company and customer requirements *         Ensuring the line clearance procedure is thoroughly followed after each job and line clearance join retained each time   Skills: *         Excellent verbal communication, interpersonal, and customer service skills *         Ability to operate or to quickly learn to operate various printing machines and related software *         Ability to follow instructions *         Excellent organisational skills and attention to detail *         Experience working within a team with a good standard of communication *         Experienced Inspection Finisher

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Apprentice Customer Service Representative

Barwell

Job Title: Apprentice Customer Service Representative Company: Reflex Labels Location: Barwell, UK Position Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:30 am to 5:00 pm   About Reflex Group: Established in 2002, Reflex Group is the UK’s largest privately-owned print and packaging company. With over 900 employees operating across multiple global sites, the company prides itself on delivering high-quality, efficient, and ethical solutions with a strong focus on environmental responsibility. Reflex is known for its innovative approach and dynamic business model.   Role Overview: Reflex Labels is seeking a self-driven and motivated Trainee Customer Service Representative to join our team in Barwell. This is an exciting opportunity for someone with no previous experience seeking a role within customer service within a print environment to play a key role in supporting our customers and ensuring smooth operations.   Key Responsibilities: Customer Communication: Serve as the primary point of contact for customers, responding to queries and processing orders in a timely manner. Order Management: Efficiently prioritise and manage customer orders submitted via phone, email, or other channels. Complaint Resolution: Investigate and resolve customer complaints quickly and with professionalism, addressing issues such as late deliveries, incorrect orders, or faulty products. Data Entry & Reporting: Complete daily data entry tasks and manage weekly stock sheets to ensure accurate records are maintained. Collaboration: Work closely with internal departments and Key Account Managers to ensure targets are met and customers’ needs are fully satisfied. Record Keeping: Maintain accurate and thorough customer service records to track all interactions, orders, and resolutions.   Required Skills & Experience: Strong Communication: Excellent verbal and written communication skills for interacting with customers and colleagues alike. Organisational Skills: Exceptional ability to stay organised and manage multiple tasks in a fast-paced, deadline-driven environment. Problem-Solving: Capable of resolving customer issues with patience, empathy, and a solution-oriented approach. Team Player: Ability to work collaboratively within a team and independently take ownership of customer accounts.   Full training will be given through apprenticeship scheme.

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Apprentice Customer Service Representative

Grimsby (UK)

Job Title: Apprentice Customer Service Representative  Company: Reflex Labels  Location: Grimsby, UK  Position Type: Full-Time, Permanent  Working Hours: Monday to Friday, 8:30 am to 5:00 pm    About Reflex Group: Established in 2002, Reflex Group is the UK’s largest privately-owned print and packaging company. With over 900 employees operating across multiple global sites, the company prides itself on delivering high-quality, efficient, and ethical solutions with a strong focus on environmental responsibility. Reflex is known for its innovative approach and dynamic business model.    Role Overview: Reflex Labels is seeking a self-driven and motivated Trainee Customer Service Representative to join our team in Grimsby. This is an exciting opportunity for someone with no previous experience seeking a role within customer service within a print environment to play a key role in supporting our customers and ensuring smooth operations.     Key Responsibilities:  Customer Communication: Serve as the primary point of contact for customers, responding to queries and processing orders in a timely manner.  Order Management: Efficiently prioritise and manage customer orders submitted via phone, email, or other channels.  Complaint Resolution: Investigate and resolve customer complaints quickly and with professionalism, addressing issues such as late deliveries, incorrect orders, or faulty products.  Data Entry & Reporting: Complete daily data entry tasks and manage weekly stock sheets to ensure accurate records are maintained.  Collaboration: Work closely with internal departments and Key Account Managers to ensure targets are met and customers’ needs are fully satisfied.  Record Keeping: Maintain accurate and thorough customer service records to track all interactions, orders, and resolutions.    Required Skills & Experience:  Strong Communication: Excellent verbal and written communication skills for interacting with customers and colleagues alike.  Organisational Skills: Exceptional ability to stay organised and manage multiple tasks in a fast-paced, deadline-driven environment.  Problem-Solving: Capable of resolving customer issues with patience, empathy, and a solution-oriented approach.  Team Player: Ability to work collaboratively within a team and independently take ownership of customer accounts.    Full training will be given through apprenticeship scheme.

Job details

Flexographic Printer

Boston

Flexographic Printer   Location: Boston Contract: Permanent Hours: Full Time Shift Pattern: Nights   Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK having grown to over 900 employees across 22 sites in the UK and Europe. The company prides itself on quality, efficiency, ethics, and low environmental impact whilst being innovative and dynamic. The company has an opportunity for an experienced Flexographic Printer at our site in Boston.   **Roles and Responsibilities **   A flexographic Printer job requires you to manage flexographic printing machines such as an 10 colour narrow web servo-driven flexographic press press. You usually prepare the press for printing and troubleshoot any issues during printing.   Monitor printing processes of presses to maintain specified operating levels and to detect malfunctions, adjusting as necessary. Maintain inks and solvents according to types of material being printed and work order specifications.   Tasks *        To ensure all printing tasks are carried out to high standards and that the standards are maintained. *        To operate and maintain production speeds on your shift and setting times to targets and record / report in areas where this is not possible. *        To work constantly towards production improvements in methods, to eliminate potential quality problems and reduce downtime. *        To liaise with the production manager to achieve best possible machine utilisation with minimum wastage, while ensuring excellent quality, at best possible delivery dates. *        Work as part of a team supporting colleagues and sharing information. *        To follow all aspects of Quality Control and Quality Assurance in the Print Department and ensure accurate records are maintained. *        To ensure your teamwork and maintain safe working systems to ensure personnel are kept free from injury and operations are safe and efficient. *        Ensure collaborative working within the Print Department via good communication.   Skills *        Excellent verbal communication, interpersonal, and customer service skills. *        Ability to operate or to quickly learn to operate various printing machines and related software. *        Ability to follow instructions. *        Excellent organizational skills and attention to detail. *        Experience in Flexographic Printing *        Experience meeting SEDEX and ETI Requirements (not essential) *        Experience working within a team with a good standard of communication *        Experienced Flexographic Printer  

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Apprenticeship - Solutions architect

Leeds

This Apprenticeship  role will be based in Ossett and will include either online training or day release to a suitable college. We see this as a 3–4 year apprenticeship with a structured salary that increases over time, based on performance and final role expectations.   What are we Looking For in a Candidate Technical Curiosity  Genuine interest in technology, problem-solving, and understanding how systems connect. Enjoys experimenting, tinkering, and exploring new tools. Logical Thinking & Problem Solving  Able to approach challenges step-by-step and break down complex issues. Persistent when debugging and resolving problems. Eagerness to Learn  Recognises there’s always more to learn and is motivated to grow. Open to working with a variety of platforms (web stack, FileMaker, workflow automation). Attention to Detail  Follows coding standards carefully and maintains accuracy in syntax. Checks their work thoroughly when handling databases or APIs. Adaptability  Comfortable switching between different tools and technologies (e.g., HTML, SQL, FileMaker). Flexible when priorities or projects change. Communication Skills  Can clearly explain progress and challenges. Listens to requirements and translates them into actionable tasks. Reliability & Ownership  Takes responsibility for their work, regardless of task size. Trusted to complete what they start. Key Skills They Will Develop Developing and maintaining applications using JavaScript, HTML5, and SQL. Building and integrating REST API calls to connect applications and services. Learning FileMaker development, including coding, architecture, and deployment. Configuring and creating automation workflows using industry-specific software. Collaborating with the development team to design, test, and deliver solutions. Testing and developing solutions using AI integration to enhance business processes and applications. Participating in code reviews, technical discussions, and training sessions. Troubleshooting issues and contributing to improving software quality.

Job details

Flexographic Printer - Kilmarnock

Kilmarnock

Flexographic Printer   Location: Kilmarnock Contract: Permanent Hours: Full Time Shift Pattern: Continental Shift Pattern of 3 x 12 hour shifts per week, days and nights   Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK having grown to over 900 employees across 22 sites in the UK and Europe. The company prides itself on quality, efficiency, ethics, and low environmental impact whilst being innovative and dynamic. The company has an opportunity for an experienced Flexographic Printer at our site in Kilmarnock.   **Roles and Responsibilities **   A flexographic Printer job requires you to manage flexographic printing machines such as an 10 colour narrow web servo-driven flexographic press press. You usually prepare the press for printing and troubleshoot any issues during printing.   Monitor printing processes of presses to maintain specified operating levels and to detect malfunctions, adjusting as necessary. Maintain inks and solvents according to types of material being printed and work order specifications.   Tasks *        To ensure all printing tasks are carried out to high standards and that the standards are maintained. *        To operate and maintain production speeds on your shift and setting times to targets and record / report in areas where this is not possible. *        To work constantly towards production improvements in methods, to eliminate potential quality problems and reduce downtime. *        To liaise with the production manager to achieve best possible machine utilisation with minimum wastage, while ensuring excellent quality, at best possible delivery dates. *        Work as part of a team supporting colleagues and sharing information. *        To follow all aspects of Quality Control and Quality Assurance in the Print Department and ensure accurate records are maintained. *        To ensure your teamwork and maintain safe working systems to ensure personnel are kept free from injury and operations are safe and efficient. *        Ensure collaborative working within the Print Department via good communication.   Skills *        Excellent verbal communication, interpersonal, and customer service skills. *        Ability to operate or to quickly learn to operate various printing machines and related software. *        Ability to follow instructions. *        Excellent organizational skills and attention to detail. *        Experience in Flexographic Printing *        Experience meeting SEDEX and ETI Requirements (not essential) *        Experience working within a team with a good standard of communication *        Experienced Flexographic Printer  

Job details
Factory workers in a warehouse

Join The Reflex Group

Our employees are our most important and greatest asset

At Reflex, we invest in our employees because we know their success drives ours. Every voice matters, and every contribution helps shape our future. Join us, and be part of something bigger.

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Why Reflex?

Generous annual leave
Generous annual leave
Healthcare scheme
Healthcare scheme
Flexible working attitude
Flexible working attitude
Competitive pay rates
Competitive pay rates
Childcare vouchers
Childcare vouchers
Cycle to work scheme
Cycle to work scheme
Group pension scheme
Group pension scheme

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