Careers at Reflex

At Reflex, our people are at the heart of everything we do.

We believe our employees are our most valuable asset, and their contributions are what make our achievements possible.

The Reflex Group

UK’s Largest Labelling & Packaging Solution Specialists

Founded in 2002, The Reflex Group is the UK’s largest label and packaging manufacturer, trusted by leading global brands in the food, beverage, pharmaceutical, health & beauty, and household product sectors.

Our mission is to build on our history of product excellence and technology innovation to provide the highest quality and most cost effective packaging produced on our state-of-the-art machinery. We will continue to be the most sustainable packaging company both financially and environmentally.

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Latest Jobs

Creative Artworker

Ketton

Creative Artworker ‪Job Summary We are a creative agency based in Rutland working on branding, packaging, campaigns, projects (offline and online) and printed media for a wide range of clients and consumer product sectors. Due to growth and increasing demand we are currently seeking a creative and print minded ‪Creative Artworker to join our in-house studio team. We offer a career development to build a successful career working in a fast paced, dynamic and team orientated environment. Our candidate will be working closely with our busy team to produce: a wide variety of artwork for print and digital projects; visual concepts; supporting the studio manager in checking artwork from team members and monitoring quality output. Design adaptation skills are a must and working with the in-house design team, the role will involve collaborating to ensure artwork is accurate to industry standards whilst also enhancing the design. The candidate will be responsible for producing print ready retail product packaging across a wide range of artwork platforms for our clients and major UK retailers. You will be passionate about packaging and have a good eye for layout and typography, have a creative flair in artwork creation and brand consistency, meticulous attention to detail and fluent in Adobe Creative Suite (Illustrator, Photoshop, InDesign). From time to time this role may require 3D visualisation via 3D rendering, therefore any 3D modelling or rendering experience would be seen as a bonus and a skill set that would benefit the candidate. You must understand modern print processes in packaging and digital production (online asset creation). Key skills include: * To generate print-ready creative layouts across a wide range of design projects, predominantly packaging and marketing literature * To deliver accurate and high-quality artwork to tight deadlines * Knowledge of Flexo Wide Web Film, Flexo Narrow Web Labels and Litho offset print processes a must * To deliver a high volume of artwork each day and work under pressure * To make sure consistent standards are met on every job * A meticulous eye for detail and strong creative visualisation skills * Fluent in Adobe Creative Suite (Photoshop, Illustrator, InDesign) * Using of Apple Mac equipment and operating systems * Advanced photoshop skillset for image retouching * Good Office skills, Mac and PC Platform (PowerPoint and Word) * Strong understanding of layout and typography * Ability to follow and work within brand guidelines * Able to respond well to difficult creative and production challenges * Aptitude to work well under pressure on a number of projects simultaneously * Able to manage time efficiently and to ensure artwork is delivered on time * Well organised and resourceful (ensuring in-house processes are followed) * Confidence to work under your own initiative as well as part of a team * Good communication skills * Be proactive in improving skillset and studio processes * Must be a team player with a great work ethic and desire to succeed * Knowledge of reprographic rules for print would be a bonus * Web asset creation, illustration skills or image retouching would be a bonus * A passion for 3D rendering and product visualisation is also a bonus ‪‪The role offers a very competitive salary package and fantastic career progression whilst working with some of the biggest retail consumer brands and retailers across the World. You must be currently eligible to work in the UK and have a driving licence. Ideally you would be located within 15-20 miles of Stamford, PE9, UK. Please send your CV and examples of your work to terry@graphicbrands.co.uk. Job Type: Full-time Hours: Mon-Fri 9am-5pm Salary: Negotiable dependant on experience Experience: Art working: 2-3 years (Required) Licence: UK (Required) Language: English (Required)

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Customer Service Representative

Leicestershire

Job Title: Customer Service Representative Company: Reflex Labels Plus Location: Barwell, UK Position Type: Full-Time, Permanent Working Hours: Monday to Friday, 8:30 am to 5:00 pm About Reflex Group: Established in 2002, Reflex Group is the UK’s largest privately-owned print and packaging company. With over 900 employees operating across multiple global sites, the company prides itself on delivering high-quality, efficient, and ethical solutions with a strong focus on environmental responsibility. Reflex is known for its innovative approach and dynamic business model. Role Overview: Reflex Labels Plus is seeking a self-driven and motivated Customer Service Representative to join our team in Barwell. This is an exciting opportunity for someone with no previous experience seeking a role within customer service within a print environment to play a key role in supporting our customers and ensuring smooth operations. Key Responsibilities: Customer Communication: Serve as the primary point of contact for customers, responding to queries and processing orders in a timely manner. Order Management: Efficiently prioritise and manage customer orders submitted via phone, email, or other channels. Complaint Resolution: Investigate and resolve customer complaints quickly and with professionalism, addressing issues such as late deliveries, incorrect orders, or faulty products. Data Entry & Reporting: Complete daily data entry tasks and manage weekly stock sheets to ensure accurate records are maintained. Collaboration: Work closely with internal departments and Key Account Managers to ensure targets are met and customers’ needs are fully satisfied. Record Keeping: Maintain accurate and thorough customer service records to track all interactions, orders, and resolutions. Required Skills & Experience: Customer Service Expertise: No experience necessary – full training provided Strong Communication: Excellent verbal and written communication skills for interacting with customers and colleagues alike. Organisational Skills: Exceptional ability to stay organised and manage multiple tasks in a fast-paced, deadline-driven environment. Problem-Solving: Capable of resolving customer issues with patience, empathy, and a solution-oriented approach. Team Player: Ability to work collaboratively within a team and independently take ownership of customer accounts. Print Knowledge: Experience in the print industry, particularly self-adhesive labels, is not essential due to full training being provided.

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Rewind Operator

Mansfield

Rewind Operator Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK having grown to over 900 employees operating globally. The company prides itself on quality, efficiency, ethics and low environmental impact whilst being innovative and dynamic. The company has opportunities for a Inspection Finisher working in our Reflex Label site in Mansfield. Roles and Responsibilities This role will report directly into the Production Manager and will be an integral part of the Rewind Inspection team. The role includes the final inspection of printed product prior to shipment to the customer along with other relevant duties expected in this area. A keen eye for detail and a willingness to work under pressure at times is essential. As an Inspection Finishing Operator, your duties include ensuring that the rolls of paper are wound to specified lengths, feeding paper from the master roll into a machine that will measure off the lengths required for the new roll, and removing the new rolls. Your job also includes maintenance and calibration of your equipment. Tasks Setting up of the Rewind Machines Watching the machines as run finished master reels into Customer Specified reels Stopping the machine if a problem arises, and either dealing with the problem or getting help Unloading and stacking the ready for packing Cleaning the machines and doing minor maintenance Working with a BRC Controlled Environment Skills * Excellent verbal communication, interpersonal, and customer service skills. * Ability to operate or to quickly learn to operate various printing machines and related software. * Ability to follow instructions. * Excellent organizational skills and attention to detail. * Experience working within a team with a good standard of communication * Experienced Inspection Finisher

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Credit Controller/Accounts Administrator

Mansfield

Credit Controller: Join a highly dedicated and motivated credit control team within the fast-paced, high-volume Reflex Division. Your role will involve ensuring timely cash collection in line with agreed terms, addressing and resolving aged debt issues and queries, and collaborating with key stakeholders to optimise cash flow. Additionally, you will provide support and coverage for the Accounts Administrator as needed. Reporting to the credit control manager. Accountabilities Take responsibility for and prioritize cash collection, focusing on aged items and accounts exceeding credit limits Collaborate with key internal and external stakeholders Work with customers to resolve queries and improve cash flow Liaise with sales representatives and customer service teams Monitor and report on Key Performance Indicators (KPIs) Manage Master Data Ensure compliance with relevant policies Conduct credit limit reviews Review and update payment terms Perform reconciliations Assist with Month-End Close routines Provide support and coverage when needed Additional Responsibilities: Process daily invoicing for the Reflex Group across multiple ledgers Post and allocate payments Issue credits as required Loading invoices onto customer portal Setting up new accounts Adding delivery addresses Raising commercial invoices Essential Requirements Strong analytical skills and highly numerate Strong Credit Control Background Worked in a fast paced finance team Excellent Communication Skills Able to organise and prioritise own workload Manage a high volume of accounts across multiple divisions within the Reflex Group Results driven Working pattern Monday – Thursday 8.30am to 5pm and Friday 9am to 3pm with a 1 in 5 5pm finish The benefits of working for Reflex are Holiday entitlement – 22 days + Bank holidays, competitive rates of pay, salary sacrifice pension scheme, death in service insurance (after 1 years’ service), Employee Assistance Programme, Refer a Friend scheme, opportunity to join Cycle to Work Scheme and Health Cash Plan, access to discounted gift cards.

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Graphic Brands

Night Shift Reprographic Mac Operator – Graphic Brands

Ossett

Night Shift Reprographic Mac Operator – Graphic Brands Established in 2002, the Reflex Group is now the largest privately owned print and packaging company in the UK having grown to over 900 employees operating globally. The company prides itself on quality, efficiency, ethics and low environmental impact whilst being innovative and dynamic. The company has opportunities for a Reprographic Mac Operator working in our Graphic Brands site in Ossett. Roles and Responsibilities Working from print specs, preparation of files for both Flexo and Digital. Stepping and QC of files for output to Flexographic plate and Digital Press. QC of own and colleagues single unit and stepped files Requirements: * Experienced reprographic operator * Experience in file preparation for both Flexo and Digital * Experience with Adobe Illustrator and Photoshop * Ideally experience of Esko AE and workflows * Ability to work to deadlines in a fast moving environment Salary – Competitive dependent on experience Working hours - 9PM-6AM Monday to Thursday nights with an expectation to work overtime to meet the business demands when required.

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Our employees are our most important and greatest asset

At Reflex, we invest in our employees because we know their success drives ours. Every voice matters, and every contribution helps shape our future. Join us, and be part of something bigger.

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